The Main Problems
Faced by the Hoteliers

Abzer provides a comprehensive security module to prevent unauthorized access to the system and ensure data security and integrity.

Fraud and chargebacks

Online transactions are “card-not-present” transactions. As e-commerce expands, opportunities for fraudulent misuse of payment networks and data theft grow right alongside.

In addition to more obvious fraud-monitoring tools such as the customer account, validation services, and purchase tracking, a certified Level 1 PCC DSS payment processor’s risk management staff can sniff out fraud before it occurs.

Chargebacks, in addition to being costly, can damage business reputations; an excessive number of chargebacks can lead to closed merchant accounts, effectively killing the business. While chargebacks do sometimes happen for legitimate reasons, use of customer service practices based on know-your-customer principles, and merchant accessibility, can substantially reduce or eliminate chargebacks.

Cross-border transactions

Cross-border payments can be slow, inefficient, and expensive, but they play an important role in global trade. Typically, national banking infrastructures can’t handle cross-border payments, resulting in independent and non-uniform development in technologies and software platforms that complicate or stall cross-border transactions.

Card data security

Payment Card Industry Data Security Standards (PCI DSS) certification is required for every merchant or business accepting credit or debit cards, online or off. PCI DSS standards require merchants and processors to meet 12 criteria across six security arenas:

  • Build and maintain a secure network and systems

  • Protect cardholder data

  • Maintain a vulnerability management program

  • Implement strong access control measures

  • Regularly monitor and test networks

  • Maintain an information security policy

Recent retail, government, and healthcare security breaches underscore what every merchant knows: customer and card data security is top priority. Either acquiring PCI DSS Level 1 certification or using a PSP-hosted payment page is a must for anyone doing business online.

Multi-currency and payment methods

Global ecommerce means accepting a variety of payment methods and currencies. E-wallets, mobile payments, and credit/debit cards help online merchants compete in international markets by allowing their customers to pay in their native currencies. For merchants, multi-currency, cross-border transactions can require new bank accounts, new business entities, and new regulatory hurdles in each national market.

Selecting a payment service provider with the necessary infrastructure already in place can provide effective, and immediate, solutions to those problems. A merchant can easily collect payment in one currency and credit the merchant account in its home currency.

Technical integration

Online payment systems run the proprietary gamut across hardware and software platforms. Credit card-affiliated payment processors, while more secure, can be expensive for online retailers.

Added to the expense is the lack of interface between processing systems—it may be difficult or impossible for a PSP to link with other systems, resulting in processing and payment delays, lost transactions, and expensive fees.

In true real-time processing, a combination of features, including integrated systems and gateways, addresses liquidity issues and minimizes delays, while preserving online transaction integrity. A payment processor that provides for immediate and individually processed transactions can open client accounts in more than one acquiring bank, thus avoiding the delays often inherent in automated clearinghouse processes.