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Technology has brought about disruptive changes in the business world globally. Fintech is the buzz word today. Every business is leveraging technology-empowered solutions to overcome challenges and stay ahead of competition.
Automating traditionally manual processes has enabled businesses to not just reduce operational costs, but also grow revenue and deliver services to a greater client base and serve them in a much better way.
The ability to receive more at lesser cost is what automation helps businesses to achieve. More business, greater revenue, highly satisfied customers, all this by switching to a smart solution that is easy to integrate and compatible with all major card providers.
Every hotel payment has multiple parties involved, apart from vendor and buyer. Banks, card providers, and multiple platforms like card networks are involved and at each or all levels, several fees like interchange fees, processing fees, transaction fees, etc. are applicable. With so many moving parts, the entire process gets complicated.
However, a merchant alone is responsible for making this process as seamless as possible for a guest. He alone bears the consequences of a fraudulent activity or network issue or any other cyber malpractices.
Since hoteliers are the biggest stake holders, it is imperative to ensure that all business activities are proper, streamlined, compliant and efficient with effective risk management tools in place. underscoring the importance of the need for automation.
This further heightens the need for automation.
There is greater digital payments adoption than ever before. As the scale has increased so has the need to ensure robust security. Every merchant knows that secure transactions is critical.
PCI-DSS compliant hotel payment solutions are reliable and secure as it is widely recognized by all major card providers. Secure transactions mean fewer frauds and reduced chargebacks.
Did you know that people who use cards or other digital payments spend twice as much as non-card users? Imagine the number of times card details have to be inserted every time your customer shops. A proper digital payments solution ensures that your client has to enter data just once.
There is also this amazing opportunity for cross-selling and up-selling your other services and products. If your hotel offers other services like restaurants, in-house spa and saloon facilities, all that can be billed in one single invoice.
An automated hotel payment processing solution means you are simplifying the entire billing and payment process. It relieves your team from mundane tasks. This not only improves operational efficiency but they can also invest the saved time and effort in healthier and more guest-friendly pursuits.
More digital payments will eliminate loss of cash, theft, etc. A PCI-compliant solution will ensure greater transactional security. Security is a great concern, especially in the case of cross-border transactions.
Investing in a flexible, efficient, and easy-to-use payment processing solution will give superior user-experience to guests. Being able to navigate the solution in local language and making payments in local currency will make them feel understood and valued.
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